Effective Date: January 1, 2025

At Weiss Media Marketing, we provide customized digital marketing services including SEO, content strategy, local optimization, and creative consulting. Our services are digital in nature, and fulfillment begins upon execution of a formal service agreement.

Service Delivery
All services are fulfilled digitally. Project timelines, deliverables, and scope of work are outlined in individual agreements tailored to each client’s needs. Progress is communicated via email and scheduled reports, and all major deliverables are sent electronically.

Shipping Policy
We do not ship physical goods. All services and deliverables are provided digitally via email, secure links, or shared platforms (e.g., Google Drive, Notion, or client CMS).

Return & Refund Policy
Due to the customized and digital nature of our services, we do not offer returns. Refunds may be issued only in accordance with the terms stated in the individual project agreement. If you have concerns about the service you’ve received, please contact us at info@weissmediamarketing.com so we can review the issue.

Cancellation Policy
Each project has unique terms regarding cancellations, which are defined in the service agreement executed before work begins. If you wish to cancel a project or retainer, please refer to your specific agreement for details or contact us directly at info@weissmediamarketing.com.